Neel Jewels^® is committed to exceptional craftsmanship, certified quality, and personalized service. Our designs reflect timeless elegance, and every piece is crafted with precision to ensure perfection.

Yes, all our diamonds are certified by leading gemmological laboratories like IGI, GII and SGL.

Absolutely! We specialize in custom-made jewellery where you can work with our expert designers to create a unique piece that reflects your style and personality.

We provide a detailed diamond grading report with every purchase. Diamonds are assessed based on the 4 Cs—Cut, Colour, Clarity, and Carat weight.

We offer jewellery in 18K & 14K gold (white, yellow, and rose).

Yes, we provide custom engraving on select jewellery pieces to add a personal touch to your design.

You can place an order directly on our website or by contacting us for a custom request.

We accept credit/debit cards, net banking, UPI, and EMI options for selected purchases.

Delivery times depend on your location and customization needs. Typically, standard orders take 7-10 business days, while custom designs may take 2-4 weeks.

Yes, all shipments are fully insured until delivered to you.

Yes, we offer a hassle-free return/exchange policy. Please refer to our return policy for details.

To maintain brilliance: • Store your jewellery in a soft pouch or box. • Avoid exposure to harsh chemicals and extreme temperatures. • Clean regularly with a soft cloth and mild detergent.

Yes, we offer one free ring resizing within 5 days after purchase.

You can reach us via: 📧 Email: neeljewels.customercare@gmail.com 📞 Phone: +91-8850124007 💬 Live Chat: Available on our website

Yes, all our jewellery comes in luxurious packaging, perfect for gifting.