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Hassle-Free Returns & Exchanges

At Neel Jewels®, we are dedicated to providing a seamless and worry-free shopping experience with our customer-friendly return and exchange options.

💰 15-Day Return / Money-Back Guarantee

Enjoy complete peace of mind with our 15-day money-back guarantee. You can return or exchange your item within 15 days of delivery, absolutely free of charge and with no questions asked.

📞 Need Assistance?

Our Jewellery Consultants are here to help!

📞 +91-8850124007
📧 neeljewels.customercare@gmail.com

📜 Key Terms & Conditions

  • ✅ Exclusions: Engraved or personalized products are not eligible for return or exchange.
  • ✅ Exchange Policy Limitation: Items exchanged under the 30-Day Exchange Policy are not eligible for a money-back return.
  • ✅ Condition: Items that show wear and tear, alterations, or resizing by any jeweller other than Neel Jewels® will not be accepted.
  • ✅ Price Difference: If the value of the new product exceeds that of the returned item, the customer must pay the difference.

We strive to make your shopping experience smooth and hassle-free. If you have any questions, feel free to reach out to our support team.

T & C Apply

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