Privacy Policy

1. Information We Collect

We may collect the following personal information:

• Name, email, phone number, and address (for order processing & delivery)
• Payment information (processed securely via third-party gateways)
• User account information (if you register)
• Browsing activity (pages visited, time spent, products viewed)
• IP address and device information

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Send order updates, invoices, and confirmations
• Personalize your shopping experience
• Provide customer support
• Improve our website, products, and marketing
• Send promotional offers (only with your consent)

3. Sharing Your Information

We do not sell or rent your personal information. We may share it with:

• Trusted service providers (delivery partners, payment processors)
• Legal authorities when required to comply with the law or protect our rights

4. Data Security

We use industry-standard measures to protect your data, including:

• SSL encryption
• Secure payment gateways
• Regular security scans
• Limited, role-based access to data

5. Your Rights & Choices

You may:

• Access or update your information
• Request deletion of your account or data
• Opt out of marketing emails at any time

To make a request, email us at neeljewels.customercare@gmail.com.

6. Cookies

We use cookies to remember preferences and improve your browsing experience. You can control or disable cookies through your browser settings.

7. Children’s Privacy

We do not knowingly collect data from children under 13. If we become aware of such data, we will delete it promptly.

8. Changes to This Policy

We may update this Policy from time to time. Changes will be posted on this page with a revised date.

9. Data Retention

We retain personal data only as long as necessary for the purposes outlined above and to meet legal, accounting, or reporting requirements.

10. Third-Party Links

Our site may contain links to third-party websites. Their privacy practices are governed by their own policies; we encourage you to review them.

11. Contact Us