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Privacy Policy

Effective Date: 16-Jul-2025

Website: www.neeljewels.com

Company Name: Neel Jewels

At Neel Jewels, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect the information you provide while shopping for diamond jewellery on our website.

1. Information We Collect

We may collect the following types of personal information:

  • Name, Email, Phone Number, and Address (for order processing and delivery)
  • Payment Information (processed securely via third-party gateways)
  • User Account Information (if you register on our site)
  • Browsing Activity (pages visited, time spent, products viewed)
  • IP Address and Device Information

2. How We Use Your Information

Your information helps us to:

  • Process and fulfill your orders
  • Send order updates, invoices, and confirmations
  • Personalize your shopping experience
  • Provide customer service and respond to queries
  • Improve our website, products, and marketing strategies
  • Send promotional offers (only with your consent)

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with:

  • Trusted third-party partners (delivery providers, payment processors)
  • Legal authorities if required to comply with law or protect our rights

4. Data Security

We use industry-standard security practices to protect your data, including:

  • SSL encryption
  • Secure payment gateways
  • Regular security scans
  • Limited access to personal data within our organization

5. Your Rights & Choices

You have the right to:

  • Access or update your personal information
  • Request deletion of your account or data
  • Opt-out of marketing emails at any time

To make such requests, please contact us at: neeljewels.customercare@gmail.com

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help remember your preferences and provide a more personalized service. You can control or disable cookies through your browser settings.

7. Children’s Privacy

We do not knowingly collect data from children under the age of 13. If we become aware of such data, we will delete it promptly.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with the revised date.

9. Contact Us

For any questions regarding this Privacy Policy, please contact:

Neel Jewels

Email: neeljewels.customercare@gmail.com

Phone: +91 8850124007

Address: Shop No. F-8 The Affaires, Palm Beach Road,
Sector 17, Sanpada, Navi Mumbai 400705

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